About Buzz

Welcome to Buzz Casino, where we bring together a huge collection of online slots, table games and live casino action for players across the United Kingdom. We are proud to be part of a well-established group of brands, and we built Buzz Casino to give our players a fast, secure and genuinely entertaining place to play online. Whether you are new to us or you already know us from Buzz Bingo online, we want every visit to our site or app to feel simple, fair and rewarding.

Who We Are

Buzz Casino is owned and operated by Buzz Bingo Digital Limited, a company registered in England and Wales under company number 12838479, with its registered office at Unit 1 Castle Marina Road, Nottingham NG7 1TN. Our principal place of business is in Gibraltar, where we are registered as a branch under company number 124499, trading from Suite 2.2, Waterport Place, Europort Road, Gibraltar GX11 1AA. Our retail clubs are operated by Buzz Group Limited, company number 00794943, also based at Unit 1 Castle Marina Road, Nottingham NG7 1TN. Buzz Casino and the Buzz Casino logos are registered trademarks of Buzz Group Limited, and we sit alongside other well-known names in our group, including Buzz Bingo, Bada Bingo, The Slots Room at Buzz Bingo, and Buzz Presents.

We launched Buzz Casino in 2023 as a dedicated online slots and casino destination, built to complement the wider Buzz Bingo family while offering its own distinct range of games, promotions and features designed specifically for casino players. New players can complete a quick Buzz Casino registration to get started with us.

Our Licence and Regulatory Standing

We take our regulatory responsibilities seriously. Buzz Bingo Digital Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 57594, and we hold a further licence from the Gibraltar Gambling Commissioner under RGL No. 154. Buzz Group Limited is separately licensed and regulated in Great Britain by the Gambling Commission under account number 2355 for our retail services. We are also a registered IBAS operator, which means an independent dispute resolution service is available to our players should the need ever arise. Because of our licensing conditions, we currently accept customers who are resident in the United Kingdom only, and our site is offered exclusively in English with all balances and transactions handled in GBP.

Games, Slots and Live Casino

At Buzz Casino, we offer hundreds of online slots alongside table games, scratch cards, video poker and a full live casino suite. Our buzz slots collection spans everything from classic club-style reels to modern Megaways titles, cash collect and hold-and-win mechanics, so there is always something new for our players to try. We also feature fixed and progressive jackpot games, including Jackpot King, the Age of the Gods series and Kingdom's Rise, giving our players the chance to chase life-changing prizes alongside our everyday game library.

We work with some of the biggest names in the industry to stock our games library, including Blueprint, Pragmatic Play, Playtech, NetEnt, Red Tiger, IGT, Quickspin, WMS, iSoftBet, SG Digital, Relax Gaming, Light and Wonder and many more. Our live casino is powered by Playtech Live, Evolution, OnAir and Ezugi, and our croupiers are available 24 hours a day across roulette, blackjack and live game shows such as Spin A Win, Adventures Beyond Wonderland and Buffalo Blitz Live, all streamed live so our players can enjoy a genuine casino atmosphere from home.

Everything we offer works directly through your browser on desktop or mobile, and we also provide a dedicated Buzz app so our players can enjoy buzz casino games on iOS and Android without needing to download any additional software.

Buzz Bingo Welcome Offer and Ongoing Promotions

New customers who join us can claim our GBP 20.00 Online Slots Welcome Offer, made up of 200 bonus spins worth GBP 20 on King Kong Splash and a selection of other qualifying slot titles. This Buzz Casino welcome bonus style promotion is available to new real money customers aged 18 or over who are resident in the UK, register with us, and deposit at least GBP 10.00 in cash using a debit card, PayPal or Apple Pay. We do not count paysafecard deposits towards this offer. To qualify, we ask that you deposit a minimum of GBP 10.00 and then stake at least GBP 10.00 in total on any of our qualifying slot games before placing any cash stake on an online bingo ticket game, all within 14 days of your original registration with us. Once you meet our qualifying criteria, we credit your GBP 20.00 bonus straight to your Casino Balance, and it becomes available to play at a maximum stake of 10p per spin. We apply a x10 wagering requirement to the total bonus amount, and any unused bonus funds expire after 30 days from the date we issue them.

We regularly run further promotions for our players, including The Big GBP 180 Wheel, where a qualifying GBP 40 stake on selected slots gives you one spin a day for the chance to win a guaranteed prize, cash or bonus spins with no wagering requirements attached. We also run larger campaigns such as Win a Share of GBP 5,000,000 across weekly slots leaderboards, and Drops & Wins, where players can win a share of GBP 25,000,000 through wheel multiplier prize drops and daily tournaments. If you opt in to our email communications, we also send out regular buzz bingo free spins and free spins offers to keep things exciting between bigger promotions.

Payments You Can Trust

We support a wide range of payment methods so our players can deposit and withdraw with ease, including all major debit cards, Apple Pay, Google Pay, PayPal, Open Banking and paysafecard. We do not accept credit cards under any circumstances, including credit cards linked to services such as Apple Pay or PayPal. Withdrawal requests can only be made by the registered account holder, and we pay winnings back to the same name and, where possible, the same method used to fund the account. We carry out enhanced checks on any withdrawal request of GBP 10,000 or more, and our Customer Services team is on hand to help process larger withdrawals. Most of our withdrawals are processed within five business days, and we never issue payments automatically without a request from you.

Here to Help - Our Customer Support

We know that reliable support matters, which is why our UK-based customer service team is available via live chat from 10:00 to 22:00 Monday to Friday, and 10:00 to 20:30 at weekends, 364 days a year. We aim to respond to every buzz bingo live chat message within 60 seconds. You can also reach us at support@Buzz Casino.com or through our contact form, and we respond to email enquiries within 24 hours. If you prefer to write to us, our postal address is Customer Services, Buzz Bingo, Unit 1, Castle Marina Road, Nottingham NG7 1TN.

Playing Safely With Us

We are committed to promoting responsible gambling across everything we do. We provide tools to help our players set deposit limits, take time-outs, or self-exclude if needed, and we work closely with our regulators in Great Britain and Gibraltar to maintain high standards of player protection. As a registered IBAS operator, we also ensure that an independent route to dispute resolution is available to our customers whenever it is required.

From our extensive buzz slots library and live casino tables to our welcome offer and ongoing promotions, we built Buzz Casino to give UK players a trusted, entertaining and secure place to play. We look forward to welcoming you to our site or app.